Introduction
Elva Runs values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, including Grocery Shopping Assistance, Event Planning and Coordination, Car Wash and Detailing Services, House Cleaning Services, Technology Setup and Support, and Package Delivery Services.
Information We Collect
We may collect personal information when you:
- Request or use our services
- Communicate with us via email or other channels
- Provide details needed to complete an order or service
This information may include your name, email address, phone number, delivery address, payment-related details (if applicable), and service preferences.
How We Use Your Information
We use the information collected to:
- Provide and manage our services
- Process and complete service requests
- Communicate with you regarding updates, schedules, and support
- Improve the quality and efficiency of our services
- Send promotional or service-related updates (if opted in)
Opt-Out Instructions
You may opt out of receiving promotional emails or marketing communications at any time by contacting us directly at [email protected] with the subject line “Opt-Out Request.” Please note that essential service-related messages may still be sent.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
Sharing of Information
We do not sell, trade, or rent your personal information to third parties. Your information may only be shared with trusted partners and service providers who assist us in delivering our services, under strict confidentiality obligations.
International Operations
As Elva Runs operates worldwide, your information may be processed in different regions. By using our services, you consent to the transfer of your data to countries where we operate, subject to applicable data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. The latest version will always be available on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your opt-out rights, please contact us at [email protected].